Shipping
Dispatch & delivery
Orders are processed in the order received. You’ll receive a confirmation email after purchase and a tracking email once your parcel is scanned by the carrier.
Delivery times vary by destination and carrier service. If a shipment is delayed, we’ll document the status and support you until delivery is confirmed.
Shipping & returns FAQs
Quick answers to the most common questions.
Where do you ship?
We ship to most destinations served by our carriers. If checkout does not allow your address, contact us and we’ll confirm availability.
When will my order ship?
Most orders dispatch within 1–3 business days. During new drops, processing may take longer due to volume and verification.
Do you offer expedited shipping?
If expedited options are available for your destination, they’ll appear at checkout with estimated delivery windows.
What is your return window?
Returns are accepted within 14 days of delivery, provided items are unworn, unwashed, and returned with original tags and packaging.
How do refunds work?
Once your return is received and inspected, refunds are issued to the original payment method. Processing times depend on your bank or card issuer.
Are return shipping fees covered?
Return shipping costs are typically the customer’s responsibility unless the item is defective or incorrect. If we made an error, we’ll make it right.